Terms of Purchase-loungeflyusshop

Welcome to Loungeflyusshop (“we”, “us”, or “our”). These Terms of Purchase govern your purchase of backpacks, wallets, apparel, and accessories from our website (loungeflyusshop.com). By placing an order with us, you agree to be bound by these terms, as well as our Privacy Policy, Refund Policy, and Shipping Policy (incorporated herein by reference). Please read these terms carefully before making a purchase.

1. Acceptance of Orders

When you place an order through our website, you submit a binding offer to purchase the selected products. We reserve the right to accept or reject your order in our sole discretion, including cases where products are out of stock, pricing or product information is incorrect, or we suspect fraudulent activity. If we reject your order, we will notify you via email and issue a full refund if payment has already been processed.

2. Pricing & Payment

  • All product prices on our website are displayed in United States Dollars (USD) and include applicable taxes (where required by law). Shipping costs are not additional—we offer free global shipping on all orders (as detailed in our Shipping Policy).
  • We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other designated payment methods. By providing payment information, you warrant that you are authorized to use the payment method and that all details provided are accurate.
  • We reserve the right to correct pricing errors at any time, even after an order has been submitted. If we discover a pricing error after accepting your order, we will contact you to confirm whether you wish to proceed with the corrected price or cancel the order (with a full refund if payment was made).

3. Order Fulfillment & Delivery

  • Processing Time: All orders are processed within 1-3 business days (Monday-Friday, excluding public holidays). Processing includes payment verification, product preparation, and packaging.
  • Delivery Timeline: After processing, delivery to any location worldwide typically takes 6-12 business days. Delivery times are estimates and may be affected by factors such as customs processing (for international shipments), carrier delays, or peak periods—we do not guarantee exact delivery dates.
  • Global Free Shipping: We offer complimentary standard shipping to all destinations worldwide, with no minimum purchase requirement. No additional shipping fees will be added to your order total.
  • Order Tracking: Once your order ships, you will receive a shipping confirmation email with a tracking number to monitor delivery status. It is your responsibility to track your package and notify us of any delivery issues within the timeframe outlined in our Shipping Policy.

4. Returns & Refunds

  • Return Period: You may request a return for any unused, unworn, or undamaged product within 60 days of receiving your order, provided the item is in its original condition with tags and packaging intact. Customized or personalized products are non-returnable unless defective.
  • Return Process: To initiate a return, contact our customer service team at [email protected] with your order number and reason for return. You will receive return authorization and instructions. Return shipping costs are covered by us for eligible returns (as detailed in our Refund Policy).
  • Refund Processing: Once we receive and inspect the returned item (typically 3-5 business days after delivery to our warehouse), approved refunds will be processed within 5-10 business days. Refunds will be issued in USD to your original payment method, excluding original shipping costs (unless the return is due to our error).

5. Product Availability & Description

We strive to maintain accurate product descriptions, images, and availability on our website. However, we do not warrant that product descriptions or images are error-free, complete, or current. If a product is unavailable after you place an order, we will notify you promptly and offer a refund or alternative product (if available). Colors and dimensions of products may vary slightly from website images due to device display settings or manufacturing tolerances.

6. Title & Risk of Loss

Title to the products passes to you upon delivery of the order to the shipping carrier. Risk of loss or damage to the products transfers to you once the carrier takes possession of the package. We are not liable for loss, damage, or theft of products during transit—all claims for such issues must be filed with the shipping carrier.

7. Limitation of Liability

Loungeflyusshop shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to your purchase or use of our products (including but not limited to lost profits, shipping delays, or inconvenience). Our total liability for any claim related to your order shall not exceed the total purchase price of the affected products. This limitation does not apply to damages caused by our gross negligence or willful misconduct, or for personal injury or property damage resulting from defective products.

8. Modifications to Terms

We may update these Terms of Purchase from time to time to reflect changes in our business practices, legal requirements, or product offerings. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website or placement of orders after the updated terms are posted constitutes your acceptance of the changes.

9. Governing Law

These Terms of Purchase shall be governed by and construed in accordance with the laws of the State of, United States, without regard to its conflict of law principles. Any disputes arising from these terms or your purchase shall be subject to the exclusive jurisdiction of the courts located in California.

10. Contact Us

If you have any questions, concerns, or disputes regarding these Terms of Purchase, please contact our customer service team at: