Shipping Policy-loungeflyusshop

At Loungeflyusshop, we’re proud to offer free standard shipping on all orders of backpacks, wallets, apparel, and accessories—no minimum purchase required! This Shipping Policy outlines our shipping methods, delivery timelines, processing procedures, and other key details to help you track and receive your order with ease. By placing an order with us, you agree to the terms of this policy.

1. Shipping Eligibility & Coverage

We currently offer free standard shipping to all addresses within the United States (including Alaska, Hawaii, and Puerto Rico). International shipping is not available at this time—we apologize for any inconvenience and hope to expand our coverage in the future. Please ensure your shipping address is accurate and complete at checkout, as we are not responsible for delays or non-delivery caused by incorrect or incomplete address information.

2. Order Processing Time

All orders are processed within 1-2 business days (Monday-Friday, excluding public holidays). Processing time includes verifying payment, preparing your items for shipment, and packaging. You will receive an order confirmation email immediately after placing your order, followed by a shipping confirmation email with a tracking number once your package has been dispatched. Please note that processing time is separate from delivery time.

3. Shipping Methods & Delivery Timelines

We only offer standard shipping for all orders, with free delivery included. Delivery timelines vary based on your location within the United States:

  • Domestic Standard Shipping: 3-7 business days after processing (for most continental U.S. addresses).
  • Alaska, Hawaii, & Puerto Rico: 5-10 business days after processing (due to geographic location).
  • Delivery times are estimated and not guaranteed—factors such as carrier delays, weather conditions, or peak shipping periods (e.g., holidays, sales events) may extend delivery by 1-2 additional days.

4. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your package’s status. You can also track your order by visiting our website and navigating to the “Track Order” page, where you will need to enter your order number and email address. Tracking information is typically updated within 24 hours of shipment. If you do not receive a tracking number within 3 business days of placing your order, please contact our customer service team for assistance.

5. Shipping Restrictions

We reserve the right to restrict shipping to certain addresses, including P.O. boxes, APO/FPO addresses, and freight forwarding locations. If your address falls into one of these categories, please contact us at [email protected] before placing your order to confirm eligibility. Additionally, we are not liable for items lost or damaged during transit—all claims for lost or damaged packages must be filed directly with the shipping carrier using your tracking number.

6. Order Changes & Cancellations

If you need to modify your shipping address or cancel your order, please contact us within 12 hours of placing the order (as outlined in our Customer Service Policy). We cannot guarantee address changes or cancellations after 12 hours, as your order may have already been processed for shipment. If your order has already been shipped, we are unable to alter the shipping address or cancel the order—you will need to follow our Return Policy if you wish to return the item(s) once received.

7. Peak Period Shipping

During high-demand periods such as Black Friday, Cyber Monday, Christmas, or back-to-school season, order processing and delivery times may be extended by 1-3 business days. We recommend placing holiday orders at least 2 weeks in advance to ensure delivery by your desired date. We will post updates on our website and social media regarding any potential delays during peak periods.

8. Missing or Undelivered Packages

If your tracking information shows that your package has been delivered but you have not received it, please first check with household members, neighbors, or your local post office/carrier for possible misdelivery. If the package cannot be located, please contact our customer service team within 7 days of the reported delivery date. We will assist you in filing a claim with the shipping carrier, but we cannot issue a refund or replacement until the carrier confirms the package is lost.

9. Policy Updates

We may update this Shipping Policy from time to time to reflect changes in our shipping methods, carrier partnerships, or business operations. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after the updated policy is posted constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or need assistance with shipping, tracking, or delivery, please contact our customer service team at: